Privacy and Cookie Policy

Protecting your privacy and ensuring the security of your personal information is a top priority for us at BHA. This Privacy Policy outlines the types of data we collect, how it’s used, and the steps we take to safeguard your information when you interact with our website and services. By accessing our site, you agree to the terms of this policy.

1. Information We Collect

We collect certain personal information to deliver high-quality service and improve your experience. This includes:

● Personal Identification Details: Name, email address, contact information, and billing/shipping addresses.

● Payment Information: Securely processed credit card details.

● Technical Data: Your IP address, browser type, and operating system.

● Usage Information: Pages visited, products viewed, and your activity on our website.

Our website also uses cookies to enhance performance and personalize your experience (see our Cookie Policy for details).

2. How Your Information Is Used

The information collected serves multiple purposes, all aimed at providing better products and services:

● Processing Orders: Handling orders, processing payments, and delivering products.

● Customer Support: Assisting with inquiries, returns, and warranty claims.

● Marketing Communications: Sending you updates, promotions, and new product announcements (with your consent).

● Website Improvements: Analyzing usage patterns to enhance user experience.

● Compliance: Meeting legal and regulatory requirements.

3. Data Security

We employ robust security measures to protect your personal data. This includes encryption technologies, such as SSL/TLS, and compliance with PCI-DSS standards for secure payment processing. We continually update our systems to prevent unauthorized access, ensuring that your information is safe.

4. Information Sharing

Your data is only shared with trusted third parties when necessary for providing services, such as:

● Service Providers: For shipping, payment processing, and hosting.

● Legal Requirements: In compliance with applicable laws and regulations.

● Business Transactions: In case of mergers, acquisitions, or asset transfers.

We do not sell or rent your information for third-party marketing purposes.

5. Your Rights

You have control over your personal information. You can:

● Access: Request copies of your data.

● Update: Correct any inaccuracies.

● Delete: Request removal of your data (subject to legal obligations).

● Opt Out: Unsubscribe from marketing communications at any time.

6. Cookies

Our website uses cookies to track your preferences and improve site functionality. These small files help enhance your shopping experience by remembering your settings and analyzing site performance. You can control cookie settings through your browser.

7. External Links

Our website may contain links to third-party sites, such as manufacturers or payment processors. Please note that these external sites have their own privacy policies, and we are not responsible for their practices.

8. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined in this policy, including processing orders, maintaining customer support, and complying with legal obligations.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Any revisions will be posted on our website with an updated effective date.

10. Contact Us

For any questions or concerns regarding our Privacy Policy or your personal data, please reach out to us at:

- Email: [email protected]

Effective Date: January 1, 2024